Shipping & Returns

We currently deliver to Manhattan, New Jersey, and Connecticut. Availability may vary by neighborhood and season. Enter your address at checkout to confirm eligibility before placing your order.

Meals are prepared fresh and delivered on a fixed five-day schedule aligned with your program start date. You will receive delivery details and timing instructions by email after your order is confirmed. Someone should be available to receive chilled items, or you may provide delivery instructions at checkout.

All meals are prepared under clinical supervision and packed for same-day or next-morning delivery depending on your schedule. If you receive items that appear damaged, spoiled, or outside the stated temperature guidelines, contact us within 24 hours of delivery with photos and your order number.

Because our program consists of perishable food prepared to order, we generally cannot accept returns once delivery has been completed. If there is a quality issue, missing item, or delivery error on our part, we will work with you to replace affected meals or issue a partial or full refund at our discretion. Cancellation requests made at least 48 hours before your scheduled program start may qualify for a full refund minus any non-refundable fees disclosed at checkout.

For delivery or return inquiries, email hello@wagawellness.com or call +1 (212) 555-1234. Please include your order number and a brief description of the issue.